frequently asked questions

If you can’t find the answer you’re looking for below, kindly reach out to us directly for more information.

  • While we do not accept commissions for custom designs, we will soon offer the option to choose custom colors. Visit this page to learn more.

  • Visit our Size Guide for more detailed garment measurements. Our jackets have a slightly oversized fit.

  • We currently accept payments via Paypal or Stripe (accepts all major credit cards and Apple Pay).

  • In stock items will be shipped within 3 -5 business days of your purchase. For custom and made-to-order goods, please allow up to 6 weeks for your delivery to arrive. If you still have not received your purchase after 6 weeks, please notify molyan@molyan.com. We are not responsible for lost, stolen or damaged packages. Customers are responsible for providing a correct and valid address for delivery.

  • You will receive an email with a tracking number once your order has shipped.

  • Because our products are handmade and one-of-a-kind, we do not accept returns. We may accept exchanges on a case-by-case basis. We require that customers notify Molyan (molyan@molyan.com) of any problems with merchandise within 48 hours of receipt. Items must be in their original packaging, in as-new condition with both the packing slip and the printed receipts.

  • Unfortunately we do not cover lost, stolen, or damaged packages at this time.

  • We do not covers duties or tax for international shipments at this time. We are actively working to add international shipping options in the near future.

  • We are currently an web shop only, but will be partnering with stockists soon. Sign up for our newsletter to receive updates.